Our Process
Meticulous Careat Every Step
Our proven methodology ensures your Oriental rugs and carpets receive the attention they deserve. We combine old-world techniques with modern technology to deliver exceptional results for families throughout Deerfield, Northbrook, and Highland Park.
Free Pickup & Delivery
Complimentary service throughout Chicago's North Shore
Eco-Friendly Products
Non-toxic solutions safe for family and pets
Quick Turnaround
Most rugs ready within 5-7 business days
Fully Insured
Your treasured textiles are protected
Detailed Inspection
Every rug undergoes a comprehensive evaluation to identify fiber types, construction methods, existing damage, and specific care requirements before any cleaning begins.
- Fiber identification (wool, silk, cotton, synthetic)
- Construction analysis (hand-knotted, machine-made, tufted)
- Pre-existing damage documentation with photos
- Stain testing to determine best treatment approach
- Custom cleaning plan tailored to your rug's needs
Artisan Cleaning
Using time-honored techniques combined with modern eco-friendly solutions, we gently yet thoroughly cleanse every fiber. Our stain removal and pet treatment services address even the toughest challenges.
- Dust and debris removal through gentle beating
- pH-balanced solutions matched to fiber types
- Hand-washing for delicate antique pieces
- Deep extraction cleaning for embedded soils
- Color-safe brightening to restore vibrancy
Controlled Drying
Our climate-controlled drying room at our Deerfield facility ensures proper moisture removal without risk of mold, mildew, or fiber damage to your precious textiles.
- Temperature and humidity-controlled environment
- Flat drying to prevent shrinkage and distortion
- Air circulation systems for even drying
- Continuous monitoring throughout the process
- Typically 24-48 hours depending on rug thickness
White-Glove Delivery
Your freshly restored rug is carefully wrapped and delivered to your door. We offer free pickup and delivery throughout Glenview, Winnetka, Lake Forest, and all North Shore communities.
- Final quality inspection before packaging
- Protective wrapping to prevent transit damage
- Flexible scheduling to fit your calendar
- Professional placement in your home if desired
- Care instructions provided for ongoing maintenance
What to Expect
The Premier Carpet Service Experience
Before Your Appointment
- Confirmation call the day before pickup
- Convenient 2-hour arrival window
- No need to move furniture—we handle it
During the Process
- Status updates on your rug's progress
- Consultation for any special issues found
- Transparent pricing—no hidden fees
Ready to Experience the Difference?
Contact us today for a free quote. We serve Glenview, Winnetka, Lake Forest, and all of Chicago's North Shore communities.