Specialty Service
Stain & OdorRemoval
Stubborn stains and persistent odors require specialized treatment. Our advanced cleaning solutions and techniques can tackle problems that ordinary cleaning methods leave behind—whether on carpets, oriental rugs, or upholstery.
Expert Stain & Odor Removal Services
At Premier Carpet Service, we know accidents happen. From wine spills at dinner parties to pet accidents, our stain and odor removal specialists have the expertise to restore your carpets, area rugs, and upholstery with careful, material-appropriate treatment. Serving Northbrook, Glenview, Highland Park, and throughout Chicago's North Shore.
Stain removal expertise: Different stains behave differently. Wine, coffee, ink, blood, grease, makeup, and pet urine each require a unique approach—chemistry, dwell time, agitation, and extraction all matter. The fastest path to the best result is early treatment: the sooner we treat it, the better the outcome. If you can, call within 24 hours and avoid scrubbing or using “all-purpose” spotters that can set stains or leave residue.
Odor elimination (not masking): Air fresheners cover smells temporarily. Real odor elimination targets the source—especially with pet accidents where contamination can wick into backing or cushion inserts. We use enzyme treatments to break down organic residues, plus deodorizing options for smoke, food, and musty odors when appropriate.
Professional-grade methods: We rely on fabric-safe testing, pH-balanced solutions, and deep extraction where needed. Hot water extraction can remove residues that surface cleaning leaves behind, while controlled, color-safe treatment helps protect fiber integrity. Our team brings years of hands-on experience and continuous training—so we can choose the right method for the material (not a one-size-fits-all approach). If a stain is likely permanent due to dye loss, fiber damage, or prior DIY attempts, we'll explain that upfront and set realistic expectations.
Urgency & what to do now: Blot—don’t rub. Use a clean white towel, work from the outside in, and avoid heat until the stain is assessed. Need fast help? Request emergency stain removal service. Don’t let a spill become a permanent stain—quick action makes a real difference. We also reference consumer guidance from the IICRC stain and odor tip sheet for best practices on common household spills.
Wine, coffee, and beverage stain removal
Pet urine, feces, and vomit odor elimination
Blood, ink, and dye stain treatment
Grease, oil, and food stain removal
Mold, mildew, and water damage odor treatment
Smoke and fire odor neutralization
Color-safe methods for most fabrics and dyes
Emergency same-day service available (when schedule allows)
Free stain assessment and treatment recommendations
Enzyme treatments for organic matter breakdown
Common Stain Emergencies We Handle
Holiday party spills
Red wine, cocktails, and sauces spread fast. We focus on quick stabilization and targeted treatment before the stain sets.
Pet training accidents
Urine and organic waste require more than deodorizer. We use enzyme treatments to address odor at the source when possible.
Kids’ art projects gone wrong
Markers, paint, slime, and glue need fabric-safe chemistry and careful testing to protect dyes and fibers.
Moving day mishaps
Tracked-in soil, spills, and scuffs often show up after the furniture is out. We treat high-traffic lanes and isolated spots efficiently.
Elderly care accidents
We approach bodily fluids with care: appropriate sanitation steps, odor control options, and fiber-safe methods where applicable.
Tenant move-out cleaning
We tackle odors and heavy staining with an honest assessment, plus recommendations for best results on worn carpets and upholstery.
Our goal is simple: fast, careful treatment and clear communication. Many stains are removable with the right method—even when they're old or set-in. When they aren’t, we’ll be honest and focus on improvement options that protect your textiles. Customer-first promise: our goal is 95%+ satisfaction on every job.
Stains We Remove
Don't give up on that stubborn stain. Our specialized treatments can address even the most challenging spots on carpets, rugs, and furniture.
Odors We Eliminate
True odor removal goes beyond masking. We neutralize odors at the source for lasting freshness using enzyme-based treatments.
Why Our Stain Removal Works
We use non-toxic, citrus-based cleaners that are tough on stains but safe for your family and pets. Our pH-balanced solutions protect your textiles while delivering exceptional results.
Non-toxic citrus-based cleaning solutions
Safe for pets and children after drying
pH-balanced treatments protect fiber integrity
No harsh chemical residue left behind
Eco-friendly products that work effectively
Colorfast testing before any treatment
Satisfaction-focused re-treatment options on treatable stains
Pickup and delivery available for eligible items
Total Satisfaction
We're committed to delivering results that exceed your expectations, from the first phone call to the final inspection.
Customer Reviews
See why customers recommend us for stain and odor removal.
Friendly Professionals
Our trained technicians treat your home with respect and care.
Straightforward Pricing
Transparent quotes with no hidden fees—ever.
Our Approach
Every stain is different. We analyze the stain type, fabric composition, and age to determine the most effective treatment approach.
Analyze
We identify the stain type, test fabric for colorfastness, and assess fiber condition.
Pre-Treat
Apply targeted enzyme or citrus-based solutions specific to the stain type.
Extract
Deep extraction removes stain, treatment residue, and embedded soil completely.
When to Call a Professional
While some minor stains can be treated at home, certain situations require professional intervention to avoid permanent damage:
- Stains on delicate or antique textiles
- Set-in stains that have dried or aged
- Water damage or flooding situations
- Unknown stain sources or chemical spills
- Large area stains or multiple affected items
Quick Stain Tips
Act Fast
Blot (don't rub!) fresh stains immediately with a clean white cloth.
Test First
Always test any cleaning solution in an inconspicuous area first.
Work Inward
Clean from the outside edge toward the center to prevent spreading.
When in Doubt
Call us! DIY attempts can sometimes set stains permanently.
Don't Live with Stains
Let us evaluate your stain situation. Many stains that seem permanent can be successfully removed with the right approach. Free pickup and delivery included.